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Browser Issues for Window Users:

Steps for Windows XP users with browser freezing issues- (click here)
Enable Java and Javascript on your Computer- (click here)

This is for users who might have installed Java, but do not have it enabled.

Install the Sun Java Virtual Machine- (click here)

This is normally for new computers, or computers that have had the operating system re-installed.
If you are having problems with the "Search" tabs loading, this is the step to take.

Disable Browser Based Security to get full WebGIS functionality- (click here)
Clear your cache- (click here)

This empties out the temporary files that are created when browsing the Internet. Having a full cache can cause problems with viewing web pages

Firefox - What is it, and how to get it - (click here)
Supported Browsers - (click here)
Unspported Browsers - (click here)

Note to Windows XP Users
By default, the Windows XP operating system comes with the Internet Explorer 6 browser without the Java Virtual Machine (JVM) installed. However, if you install Windows XP over an existing installation of Windows that already has Internet Explorer with a JVM installed, then you should be ok. If you do not have the JVM, the first time you try to load a Java applet you should be prompted to download the JVM from Microsoft.

Note to Windows XP Users

By default, the Windows XP operating system comes with the Internet Explorer 6 browser without the Java Virtual Machine (JVM) installed.

However, if you install Windows XP over an existing installation of Windows that already has Internet Explorer with a JVM installed, then you should be ok.

If you do not have the JVM, the first time you try to load a Java applet you should be prompted to download the JVM from Microsoft.

Steps for Windows XP users with Browser Freezing issues:

Step1: Download and Install the Java Virtual Machine - (click here)
Step 2: Reboot your machine.
Step 3: Follow these instructions to enable Java and Javascript on your computer. (click here)
Step 4: If issue still persists see "Disable Browser Based Security".

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Disable Browser Based Security:

Step 1: Go to "Tools | Internet Options" submenu located at the top of the browser.
Step 2: Click the "Privacy" tab and click the "Advanced" button. Make sure the following screen has the following settings. (See figure below...)
Step 3: If you're still not able to view/utilize WebGIS properly try disabling your "Pop-Up Blocker" or "Internet Security" Software. Then close and re-open your browser.

Clear your cache

Step 1: Go to "Tools | Internet Options" submenu located at the top of the browser.
Step 2: Click the "Delete All Files" button (See figure below...)

Step 3: If you're still not able to view/utilize WebGIS properly try disabling your "Pop-Up Blocker" or "Internet Security" Software. Then close and re-open your browser.

Firefox - What is it, and how to get it

Firefox is an alternative browser that is becoming more and more popular among Internet users. It offers more protection against spyware and viruses, since it asks the user about installation of foreign objects. It is open-source, meaning that outside developers can write addons or fix bugs that are found, and the issues can be resolved more quickly.
For a complete list of features and a download link, Please visit Mozilla.com

Supported Browsers

Below is a list of browsers currently supported by WebGIS

Unupported Browsers

Below is a list of browsers that are currently NOT supported by WebGIS

Microsoft Windows Platform

Opera

Apple OS X Platform

Internet Explorer
Safari
Opera

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